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My spouse And that i not too long ago took a trip to the Virgin Islands and returned on three/11/13. Our Flight household on American Eagle flight 4891 was delayed for just take-off from St Thomas to San Juan. We have been designed to catch a connecting flight, American Airlines flight 1454 from San Juan to JFK in New York following a two hour layover. We were being reassured in St. Thomas that we would make our connection and which the plane would wait for the connecting travellers. Once we arrived in San Juan we identified our flight experienced previously taken off. In attempting to take care of this we have been scolded for visiting the Mistaken counter (We were sent by an American Eagle staff on the American ticket counter). Amazingly however, Regardless that we had committed that “faux pas,†he was in the position to print a Jet Blue ticket from his American terminal! Fortunately we were lastly on our way to our location – JFK in Big apple. When we requested about our baggage the American agent in San Juan wasn’t confident what to tell us. He reported that they had probably missed the flight to JFK likewise but to check when we arrived there. As we anticipated, our bags did not comply with us to New York so we filed a claim and had been sent on our way back again to Lisbon, CT three hours away from Ny. The subsequent morning, on three/eleven/13, we termed American Airways about our baggage and that’s where by the runaround commenced. We were being originally instructed that our baggage Ought to have created it to JFK that morning but they could not convey to.
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I know that it might be a while before USAIR and American software will be synched. But, there is absolutely no cause of your brokers to become so disconnected.
On Jan 10th 2014, we experienced a return flight from Miami to Seattle. This was a direct flight which must have been 6.five hrs. We boarded about 30 min late, only to hear through the captain that we have been however watching for fuel and still did not have affirmation regarding when, but that it would choose at least 20 min to refuel. Finally following 1 hour within the aircraft, we had refueled, only to listen to that an armrest was damaged and we were waiting for a restore. We had been within the approach for one.5 hrs, just before consider-off. WHY, would you board travellers on that extensive of the flight Just before refueling, especially not possessing an ETA to the fuel?
three) Could 5 at HPN we had to search out chair…girl attendant could not force passenger up ramp onto aircraft, so he walked…..Once we arrived at ORD we experienced to search out chair at another gate….
– Totally change your management construction with folks who ‘essentially treatment’ check over here regarding your Principal aim.
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Within the year given that Hurricane Maria strike Puerto Rico, the island has missing a precious source: numerous thousands of people who've left to create their futures elsewhere
If I am able to do that, why can’t try this? Right here’s a recommendation. For the reason that brokers simply cannot see USAIR, why not provide them with usage of the online market place to allow them to see available USAIR flights? There were several USAIR flights that might have taken care of at the very least 50 percent of your those who needed to flights.
I traveled not too long ago with your airlines and professional a distress on Flight us3861 Tuesday oct. 8th 2015 . The air conditioning wasn’t working and because of my bronchial asthma it had been incredibly hot and I felt funny.
I happen to be an AA shopper for more than twenty five a long time. Your service happens to be disappointing to convey the minimum. It's in all regions of service from check in to , tavel to baggage managing.
ok…I lately procured a ticket to fly solo to discover my relatives! YAY…. I examine the fantastic print, and clicked on all baggage charges to view if there might be any.
I was to inform you of my not so pleasurable expericences using your airline, and requesting a refund of my flight. First off I had been suppose to get on the 7:55am flight from Gulftport,MS.